Frequently Asked Questions
There’s a lot that goes into planning a Cruise
View our FAQs to see how we can work together.
Cruise Ship FAQs
Can guests make payments between the deposit and final payment?
Yes, guest can make payments before the final payment is due. We do not have an automated system for payments. All they have to do is send an email to the booking agent stating the amount they want to pay and if they want to use the credit card on file or a new form of payment. Payments must be a minimum of $200.
Can we extend the final payment date?
No. The final payment date is set by the resort we must have all payments by the final payment or your guests rooms will be cancelled with our any refund of their deposit.
When should I book my room?
Right after your wedding website is ready before you send the link to all your guests to book their rooms.
I have to cancel, and I didn't buy insurance, can you refund my money?
No. Without travel insurance, any cancellations made will not be eligible for a refund.